Every enquiry captured. Every customer kept.
Off-the-shelf CRM makes you bend how you serve customers to fit the software. Sphyx does the opposite — we build a custom CRM around how your business actually wins, serves and keeps customers. Pick your world below. 32use-cases and counting; if yours isn't listed, it just means we haven't typed it yet.
Sales & High-Ticket Leads
CRM for Real Estate
Portal leads, walk-ins, referrals and ad enquiries pour in from everywhere, and the buyer who answers first usually wins the deal.
CRM for Car Dealerships
Showroom walk-ins, test-drive requests, finance enquiries and service reminders all need a person and a timely nudge, or they walk to the next brand.
CRM for Insurance Agents
Policies, renewals, claims and cross-sell opportunities pile up per client, and one missed renewal date quietly hands business to a competitor.
CRM for Coaching Institutes
Admission enquiries come from ads, walk-ins, referrals and WhatsApp, and each needs a warm, timely follow-up to become a paying student.
CRM for Colleges
Admission enquiries pour in from ads, education fairs, referrals, the website and WhatsApp through the season, and each prospective student needs timely, personal follow-up to become an enrolment.
CRM for Interior Designers
Design enquiries are few, big and slow to close, so each one deserves a proper follow-up rhythm across weeks, not a forgotten chat thread.
CRM for Architects
Architectural commissions are few, large and slow, moving from enquiry to brief to proposal and then a multi-stage project over months, so each one deserves a deliberate follow-up rhythm.
CRM for B2B Sales Teams
Long deal cycles, multiple contacts per account and quotes over email need a shared pipeline the whole team can see and act on.
Appointments & Wellness
CRM for Salons & Spas
Bookings, reminders, package balances and rebooking all decide whether a client comes back next month or forgets you exist.
CRM for Dental & Medical Clinics
Appointments, recalls, treatment follow-ups and patient reminders need to run on time, or patients drift and chairs sit empty.
CRM for Gyms & Fitness Studios
Trials, memberships, renewals and attendance all decide whether a member renews or ghosts you at month-end.
CRM for Diagnostic Labs
Test bookings, home-collection slots, report delivery and doctor referrals all need reliable, on-time communication to keep patients and referrers happy.
CRM for Hospitals & Healthcare
Enquiries, OPD appointments, follow-ups and health-checkup recalls need coordinated communication so patients feel cared for beyond the visit.
Retail & D2C Brands
CRM for D2C Brands
Every order is a relationship, and a brand that only sells once leaves most of its money on the table.
CRM for Jewellery Showrooms
High-ticket walk-ins, custom orders, schemes and occasion-based buying reward showrooms that remember the customer and reach out at the right moment.
CRM for Fashion Boutiques
Loyal shoppers, new-arrival drops, alterations and festive buying all reward a boutique that stays in touch with the right people.
CRM for Furniture & Decor Stores
Big-ticket, considered purchases with long decision cycles reward stores that follow up patiently and keep the customer warm.
Hospitality & Experiences
CRM for Restaurants & Cafes
Reservations, regulars, feedback and offers all decide whether a diner becomes a loyal guest or a one-time visit.
CRM for Hotels & Resorts
Enquiries, past guests, seasonal offers and reviews all reward properties that build a direct relationship instead of renting guests from OTAs.
CRM for Travel Agencies
Package enquiries, quotes, follow-ups and repeat travellers need a steady rhythm, because holidaymakers shop around before they book.
CRM for Event & Wedding Planners
High-value enquiries, multiple vendors, timelines and payment milestones need a system, because one dropped lead is a whole event lost.
Professional & Client Services
CRM for Marketing Agencies
Inbound leads, proposals, retainers and client renewals need one shared view, so the agency practises the follow-up discipline it preaches.
CRM for CA & Legal Firms
Clients, recurring compliances, documents and deadlines need reliable tracking, because a single missed date damages hard-won trust.
CRM for IT & Software Firms
Sales leads, client projects, support requests and renewals all need one connected view, because slow responses quietly lose accounts.
CRM for Staffing & Recruitment
Candidates, clients, open roles and interview stages move fast, so slow follow-up loses both the placement and the fee.
Service, Support & Retention
CRM for Subscription Businesses
Renewals, failed payments, usage and win-backs decide your recurring revenue, and silent churn is the biggest leak of all.
CRM for After-Sales Service
Warranty claims, complaints, service requests and follow-ups decide whether a customer buys from you again or warns others off.
CRM for Field Service & AMC
Service contracts, scheduled visits, technicians and renewals need coordination, or visits get missed and AMCs lapse.
CRM for Customer Support Teams
Queries arrive over calls, email, WhatsApp and social, and a customer repeating themselves across channels is a customer losing patience.
CRM for Loyalty & Rewards
Points, tiers, rewards and reminders only drive repeat business if customers actually know and remember their status.
Small & Growing Businesses
Don't see your business?
That's the whole point of custom — we build for exactly how you serve your customers, listed or not. Tell us your business and get a full quote in 24 hours.